Mercury Computing Inc. — AI Inference Privacy Policy

This Privacy Policy outlines how Mercury Computing Inc. collects, uses, and protects your personal information when you interact with our AI inference services, which may include generating text, translating languages, or analyzing images based on the data you provide.

1. Information We Collect

Data You Provide (User Data)

When using our AI inference services, you may provide text, images, or other data which may contain personal information, depending on the nature of your input.

Usage Data (Metadata)

We automatically collect ancillary, derived information (“Metadata”) about interactions with our services, including the types of models requested, timestamps, and token lengths.

2. How We Use Your Information

Providing AI Inference Services

User Data is only used to generate inferences and outputs based on the AI model you select, fulfilling your request for the service.

Improving Our Services

We may use anonymized and aggregated Metadata to improve the performance & functionality of our systems.  

Research and Development

Only in rare cases where user consent is granted in advance, with appropriate safeguards, will we use your data for research purposes to develop new AI capabilities, or improve system performance & functionality.

3. Data Sharing

Third-Party Service Providers

We do not share any User Data with third-parties of any sort.  Metadata may occasionally be shared with third-party  service providers who assist us in operating our services, such as cloud computation providers, but only to the extent necessary to perform their functions and under strict confidentiality agreements.

Compliance with Law

We may disclose Metadata if required by law, court order, or to protect our legal rights.

4. Data Security

Technical Measures

We implement industry-standard security measures to protect your data, including encryption, access controls, and regular security audits.

Data Retention

We retain User Data for only as long as necessary to fulfill the immediate AI inference purposes outlined in this policy, which is typically sixty (60) seconds or less.  We retain Metadata for up to one calendar year, for the purposes of legal requirements and system maintenance.

5. Your Privacy Controls

Opt-Out 

While you cannot fully opt-out of providing data to use our AI inference services, you can choose not to provide specific information or limit the types of inferences you request.

6. Children’s Privacy

Age Limit

Our services are not intended for children under the age of 18, and we do not knowingly collect personal information from minors.

7. Other Considerations

Data Anonymization

Only in the case where user consent is pre-authorized, and while we strive to anonymize data used for research and development, certain inferences may still be able to be linked back to an individual depending on the nature of the input data.

Legal Requirements

This Privacy Policy is subject to applicable laws and regulations, and we may update it periodically to reflect changes in our practices or legal requirements.

8. Contact

Email

If you have any questions or concerns about your privacy, please contact us at [email protected].

By using our AI inference services, you agree to the terms of this Privacy Policy.